FAQs

FREE DELIVERY – ALL ORDERS OVER £30 – UK ONLY

Orders over £30 receive FREE UK delivery and these are sent by Standard Delivery as explained above. If you need a guaranteed quicker service than this then please make this selection at checkout and a charge of £6.95 or £12.95 will be added to your order, depending on which option you choose.

UK STANDARD DELIVERY – £3.45

UK standard delivery costs £3.45 per order. It is only available for UK postcodes. Although normally as a guide it is a 2 working day service, however this is not guaranteed. You are advised to allow 5 working days for this service from dispatch, as per Royal Mail guidelines. We aim to dispatch your order within 48 hours of receiving your order, excluding weekends and bank holidays. Standard Delivery is sent by a tracked Royal Mail Service.  We will  send you a dispatch email explaining how and when your parcel has been sent.

Party Sashes recommends that if your party or event is less than 2 working days away to select our priority service (£6.95).

UK PRIORITY SERVICE – £6.95 (MON – FRI ORDERS BEFORE 1PM)

Our UK priority service is for us to design and print an order received before 1pm that same day and send out that day on a 24 hour Royal Mail tracked service with a proof of dispatch. This priority service is available to all, however Royal Mail only aims next day to UK Mainland Postcodes. They state it may take 2 days to arrive for the Highlands and Northern Ireland. This is available Monday – Friday with orders being placed before 1pm. Saturday & Sunday are not classed as working days so if you place your order after 1pm on Friday, your order will be dispatched Monday and delivered attempted the following Tuesday. Deliveries are made between 8.30am – 6pm and are made by Royal Mail.

Your order will be dispatched the same day if placed before 1pm (unless a large order with many design variations, in such cases a 48 hour priority service applies).

UK SATURDAY DELIVERY SERVICE – £12.95

We offer a Saturday delivery service to mainland UK residential addresses. All orders must be placed no later than 1PM on the preceding Friday and will be sent by Royal Mail Special Delivery. This is a guaranteed delivery attempted service between 8am and 1pm on Saturday. All deliveries using this service MUST BE available to be signed for so please provide a suitable delivery address. Please also note that this service can only be used to mainland residential UK addresses and NOT Business addresses.

OVERSEAS DELIVERY SERVICE – £9.95

The cost for delivery to Europe & The rest of the World is £9.95 for a standard parcel and is sent by Air Mail. If your parcel weighs higher than the standard rate costing £9.95, we will email you to inform you of the difference to be paid before dispatching. Please allow 10-14 working days for delivery. Delivery timescales are only an indication. Delays including customs delays do on rare occasions occur and Party Sashes will not refund delayed items outside our control. If you need your items on a quicker service, then please call for a quote as we can send them Internationally by courier, but only when a quote has been given a paid for.

PLEASE NOTE: If you are outside the UK, you must opt for the overseas postage option at £9.95 as we are a UK based site. Even if your order is over £30, you must still pay postage as the FREE postage is for UK MAINLAND & UK POSTCODES ONLY.